• We are owned and operated by four wonderful medical professionals (MD, ACNP, DNP, and an RN) with over 80 combined years of experience in a wide variety of healthcare settings. All services are performed by registered nurses. We take your safety and comfort very seriously, so our nursing staff are highly trained and have excellent IV skills.

  • Great question! Once an oral vitamin passes through your digestive tract and is broken down, you are only receiving about 20-30% of the dose you took. Vitamin injections and IVs bypass your digestive system completely, allowing for 99-100% absorption and maximum benefits.

  • We strongly recommend getting intramuscular injections in your glute, which can be accessed easily by pulling the waistband of your pants down slightly. This is a bigger muscle, which means it typically hurts less than an injection in the arm. You have the final say on whether it goes in your glute or arm. Injections are performed in a private room for your comfort.

  • The most common and comfortable place for the IV to be inserted is the inside of your elbow, which is always the first place the nurse will check. The hand is also used from time to time for those who have deep or rolling veins.

  • Regular infusions include 1,000 mL of sodium chloride or Ringer’s Lactate, whereas quickie infusions include 500 mL of sodium chloride. Even though you’re getting less hydration, you are still getting the same dose of supplements regardless of the size of the bag.

  • Injections can take up to 15 minutes, depending on how many you’re getting; regular infusions take about an hour, and quickie infusions take about thirty minutes.

  • No! We are owned and operated by medical professionals and offer wellness and elective services outside of traditional, insurance-based medical care. Instead of treating a diagnosed illness, we offer treatments for general health, hydration, and vitamin boosts. 

  • Nope! We accept walk-ins at both locations. There is always the possibility of a small wait, but we do our best to get you in and out in a timely manner.

Frequently Asked Questions

  • WATERVILLE

    • Monday — 9:00 AM - 5:00 PM

    • Tuesday — 9:00 AM - 8:00 PM

    • Wednesday — CLOSED

    • Thursday — 9:00 AM - 5:00 PM

    • Friday — 9:00 AM - 5:00 PM

    • Saturday — 9:00 AM - 5:00 PM

    • Sunday — 9:00 AM - 1:00 PM

    AUGUSTA

    • Monday — 9:00 AM - 8:00 PM

    • Tuesday — CLOSED

    • Wednesday — 9:00 AM - 5:00 PM

    • Thursday — 9:00 AM - 5:00 PM

    • Friday — 9:00 AM - 5:00 PM

    • Saturday — 9:00 AM - 5:00 PM

    • Sunday — 9:00 AM - 1:00 PM

  • We can treat anyone 13 and older! Anyone under 18 years old will need a parent or guardian's permission.

  • Certain services have been deemed safe for pregnancy by our medical director. Those who are pregnant or breastfeeding a newborn can receive any B vitamins (B1, B2, B3, B5, B6, B7, B9, and B12) and their desired amount of fluid.

  • These services can be done as frequently as weekly. The necessity for weekly visits varies based on how quickly your body metabolizes the supplement and what your goals are. Most of our clients find that monthly infusions are a great way to give themselves a good boost, and weekly to bimonthly injections are a great way to sustain the benefits of a supplement.

  • Yes! Our lounges are the perfect place to host a special event, but we can also come to you! IV therapy is a wonderful thing to do leading up to a big event, such as work conferences, weddings, hunting trips, bachelor/bachelorette parties, etc. We would be honored to help you plan an event for you and your posse.

  • There are many textbook symptoms of dehydration/vitamin deficiency, such as:

    • Fatigue

    • Dark colored urine

    • Muscle weakness

    • Excessive thirst

    • Headache

    • Constipation

    • Dry skin

  • Yes! Gratuity is never expected, but always appreciated if you feel compelled to tip your nurse for a job well done.

  • Yes! Gift cards can be purchased in person, over the phone, or online at this link.

What to Expect

  • Intake Forms

    NEW CLIENTS

    The receptionist will confirm your service and give you a tablet to complete new client paperwork. If you’re unsure which service you want, that’s fine—after your paperwork, you can meet with a nurse for a free consultation. You can also create an account on our client portal and complete paperwork ahead of time.

  • Vital Check

    ALL CLIENTS

    The receptionist will take your vitals using a pulse oximeter and blood pressure cuff. Your nurse will review your medical history and vitals before treatment. The nurse will use that information to evaluate what treatments would be best for you.

  • Get Comfy

    COZY COUCHES & LOUNGE CHAIRS

    After your information has been verified, your services have been confirmed with the nurse, and you’ve had your vitals checked, you can choose a complimentary beverage and have a seat. If you’re here for an injection, you can wait in our waiting area for our nurse to call you back to the treatment room. If you’re here for an infusion, you can choose a spot in one of our lounge chairs and grab a blanket, eye mask, and earplugs for ultimate comfort.

  • Injection

    PROCEDURE

    Injections will be given in a private room, as they sometimes require more skin exposure than just your arm (glute, thigh, or stomach). Your nurse will squeeze the area as they give the injection to minimize pain. Injections are quick and easy, which makes them very convenient for those on the go!

  • Infusion

    PROCEDURE

    For infusions, a tourniquet will be placed on your arm to help locate a vein. Short sleeves or sleeves that roll up easily are recommended. Once a vein is found, the IV is inserted quickly. The needle is used only briefly to place the flexible IV tubing, which allows arm movement (though bending your arm may slow the infusion).

    Once connected, the infusion begins immediately. Some clients notice a mild vitamin taste, often described as similar to a Flintstones vitamin. Complimentary candy and flavored drinks are available if needed.

  • Relax

    AND ENJOY

    During your infusion, you’re free to relax—read, nap, work, or chat. Your nurse will monitor you and the infusion throughout and is available if you need anything.

    When the infusion is complete, the nurse will remove the IV and provide gauze to apply pressure. Bleeding typically stops within a minute or two.

    Before you leave, don’t forget to grab a loyalty punch card. Thank you for prioritizing your health.

Discounts

VETERAN DISCOUNT

Active duty members and veterans can enjoy 15% off their total.

SENIOR DISCOUNT

Those 65 and older can enjoy 15% off their total.

REFER A FRIEND

When you refer a friend and they mention your name at checkout, they will receive $25 off their first visit and you will receive a $25 credit for your next visit. Total must be over $50 to use discount.

SOCIAL MEDIA CHECK-IN

Check in to our location on Facebook or Snapchat to receive 5% off your total.

SOCIAL MEDIA POST

Post a photo or video and tag us on Instagram, Facebook, Snapchat, or Tiktok to receive 15% off your total.

BUNDLE DEAL

Receive four or more injections of your choosing to receive $25 off your total.

LOYALTY CARD DISCOUNT

Receive five punches on our loyalty punch card to receive $49 off your total.

We do not take insurance or CareCredit. We accept credit, debit, cash, check, HSA, and FSA as payment methods.

Notice of Risks

& Benefits

IV hydration therapy is done with a peripheral intravenous catheter that is inserted via a needle into a vein in your body, which delivers fluids, vitamins, minerals, nutritional compounds, and/or medications directly into your body.

Injection therapy is when a vitamin, mineral, nutritional compound, and/or medication is injected directly into the subcutaneous fat or muscle of your body.

Treatment with IV therapy and/or injectable vitamins, nutritional compounds, minerals, and/or medications
offered at IV Hydralounge is completely voluntary.

We do not check or require lab work for treatment. It should be known that there is a small risk of creating an excess of vitamins in your system if you do not pace your treatment properly. The proper treatment frequency varies based on age, medical history, activity level, and more. A good rule of thumb is that injections are better received weekly, and infusions are better received monthly.

Alternative therapy options for the symptoms you are seeking IV therapy and/or injection therapy for include, but aren’t limited to, treatment by your primary care provider and/or specialty provider, oral supplementation, and dietary/lifestyle modification.

IV therapy provided at IV Hydralounge doesn’t require a physician’s note to receive; however, we do recommend notifying your medical and/or mental health provider about your decision to undergo IV therapy or intramuscular injection therapy.

IV infusions and injection therapy at IV Hydralounge are not intended to diagnose or treat a specific medical condition. IV infusions and injection therapy will not prevent or cure medical conditions or diseases. IV infusions and injection therapy are a voluntary service meant to assist with certain symptoms or ailments you may be experiencing.

Please inform our medical staff of all medications and supplements you take and any allergies you have.
Serious adverse reactions could happen if you do not disclose any allergies you have, as well as any
medications and supplements that you are currently taking.

Understanding the risks and benefits of IV and injection therapies is very important. It should also be
understood that consistency is key with these treatments, and often, you do not feel the benefits right away. Benefits are never guaranteed. If you are not deficient in certain vitamins, your body will naturally eliminate them.

Common risks involved with IV and injection therapies include, but are not limited to, irritation, pain, discomfort, bruising, and bleeding at the site of the IV insertion or injection.

Less common risks involved with IV and injection therapies include, but are not limited to, infection at the site of the IV insertion or injection, injury to the tissue, phlebitis, low blood pressure, fainting, and fluid volume overload, medication interactions, high vitamin levels, and drops in blood sugar levels.

Very rare risks involved with IV and injection therapies include, but are not limited to, sepsis, severe allergic
reactions, severe medication/supplement reactions, anaphylaxis, blood clots, shock, cardiac arrest, and death.

The benefits of IV and injection therapies include, but are not limited to, enhanced absorption of vitamins and minerals as they bypass the digestive tract, increased total body hydration, alleviation of unwanted symptoms, increased total body nutrient density, improved mental clarity, and improved athletic performance and recovery.

Unforeseeable complications can arise when an IV is placed and medications, fluids, minerals, and vitamins are infused into the body. You have the right to refuse any treatments or treatment recommendations at any time.

Website &

Promotional Activity Disclaimer

All statements on this website are for informational purposes only. The website is intended for personal use
only. Statements on this website are not meant to treat, cure, or prevent any disease or condition. This website is not a substitute for professional medical advice. Please consult with your healthcare professional before undergoing any services or treatments discussed on this website.

We reserve the right to update, revise, supplement, or modify this website, including these Terms and
Conditions, at any time without notice to you. We encourage you to review these Terms and Conditions
whenever you use this website.

Links to third-party websites on this site are provided solely as a convenience to you. If you use these links,
you will leave this site. IV HydraLounge has no responsibility for or control over the content of those links or
the information that may appear on those sites. Links are used at your own risk. You acknowledge that the
opinions and recommendations contained in this Website are not necessarily those of IV HydraLounge.

Please read all terms and limitations that we may set for any special offer, made on the internet or any
other platform (electronic, print, media advertising, information brochures, special discounts or gifts, etc.)
We reserve the right to stop, modify, or cancel any offer at any time without giving prior notice. We reserve the right to offer promotional specials at our discretion at any time. Please call either location to confirm availability or amendments to any of our promotional offers.

Privacy Policy

Your privacy is important to us. It is the policy of IV HydraLounge to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including through our website and other services we operate.

Personal information refers to any information about you that can be used to identify you. This may include information such as your name, address, date of birth, contact information, payment information, and details about how you interact with our website or services.

Information We Collect

The information we collect generally falls into two categories:

Voluntarily provided information
Information you knowingly provide to us when using our services, booking appointments, or communicating with us.

Automatically collected information
Information automatically transmitted by your device when accessing our website or online services.

Log Data

When you visit our website, our servers may automatically log certain information provided by your web browser. This may include:

  • Internet Protocol (IP) address

  • Browser type and version

  • Pages you visit

  • Date and time of your visit

  • Time spent on pages

  • Other diagnostic data related to your visit

If technical errors occur while using our website, we may collect information regarding the error and the circumstances in which it occurred to improve our systems and services.

While this data may not personally identify you on its own, it may be combined with other information to help us better understand user activity.

Device Data

When you interact with our website or services, we may collect information about the device you use, including:

  • Device type

  • Operating system

  • Unique device identifiers

  • Device settings

  • Approximate location data

The specific information collected may depend on your device settings and software. We recommend reviewing your device manufacturer’s policies to understand what information may be shared.

Personal Information

We may request personal information when you contact us, schedule services, or subscribe to communications. This may include:

  • Name

  • Email address

  • Date of birth

  • Phone or mobile number

  • Mailing or billing address

  • Pertinent medical history

Collection and Use of Information

We may collect personal information when you:

  • Schedule or request services

  • Create an account or client profile

  • Subscribe to updates or newsletters

  • Contact us by phone, email, social media, or website forms

  • Interact with our website or online booking system

  • Participate in promotions, surveys, or events

We may use the information we collect to:

  • Provide and manage our services

  • Process transactions

  • Communicate appointment confirmations or reminders

  • Improve our website and customer experience

  • Conduct internal research and analytics

  • Provide promotional information or marketing communications (where permitted)

  • Maintain business records and administrative operations

  • Protect against fraud or unauthorized activity

  • Comply with legal obligations

Security of Your Personal Information

We take reasonable administrative, technical, and physical safety measures to protect the personal information we collect and store. These safeguards are designed to protect against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

If you create accounts or passwords associated with our services, you are responsible for maintaining the confidentiality and security of those credentials.

How Long We Keep Your Personal Information

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, and complying with legal obligations.

When personal information is no longer required, we may delete it or remove identifying details so it can no longer be associated with you.

Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected without parental consent, we will take steps to delete that information.

Disclosure of Personal Information to Third Parties

We may share personal information with trusted third parties when necessary to operate our business or provide services, including:

  • Employees, contractors, and healthcare professionals affiliated with IV HydraLounge

  • IT service providers and website hosting providers

  • Payment processing companies

  • Appointment scheduling platforms

  • Professional advisors, such as legal or accounting services

We do not sell personal information to third parties.

Your Rights and Control Over Your Personal Information

You have the right to request information about personal data we hold about you and request corrections if any information is inaccurate or outdated.

You may also request that we:

  • Update incorrect personal information

  • Remove or delete personal information where appropriate

  • Opt out of marketing communications

To exercise these rights, please contact us using the information listed at the end of this policy.

Cookies

Our website may use cookies, which are small data files stored on your device to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant content

You can adjust your browser settings to refuse cookies if you prefer, though some features of our website may not function properly without them.

Business Transfers

If IV HydraLounge is acquired, merged, or undergoes a business transfer, personal information may be transferred as part of the business assets. Any new owner would be required to honor the commitments outlined in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

If changes are significant, we may notify users through our website or other communication methods. The most current version will always be available on our website.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:
info@ivhydralounge.com

IV HydraLounge Terms of Service

These Terms of Service govern your use of the IV HydraLounge website and related services.

By accessing or using our website, you agree to comply with these terms and all applicable laws and regulations. If you do not agree, you should not use the website.

IV HydraLounge may revise these Terms of Service at any time. Updated terms will be posted on this page and will become effective upon publication.

Limitations of Use

By using this website, you agree not to:

  • Modify, copy, or reverse engineer website materials or software

  • Remove copyright or proprietary notices

  • Use the website in ways that disrupt services or networks

  • Transmit unlawful, harmful, or fraudulent content

  • Use the website to distribute spam or unauthorized advertising

  • Collect user data without consent

  • Violate privacy, intellectual property, or legal rights of others

Intellectual Property

All content, branding, and materials on this website are owned by or licensed to IV HydraLounge and are protected by applicable copyright and trademark laws.

Users may download or view website materials for personal, non-commercial use only.

Liability

The materials on the IV HydraLounge website are provided “as is.” To the fullest extent permitted by law, IV HydraLounge makes no warranties regarding the accuracy, reliability, or completeness of website content.

IV HydraLounge shall not be liable for any indirect or consequential damages arising from the use or inability to use this website.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the State of Maine and the United States, and any disputes will be subject to the jurisdiction of courts located within Maine.

Mobile Messaging Terms

By opting into IV HydraLounge text message communications, you agree to receive SMS messages related to:

  • Appointment confirmations and reminders

  • Service updates

  • Promotions or special offers

Participation is voluntary and not required to receive services.

Message frequency may vary. Standard message and data rates from your wireless provider may apply.

You may opt out at any time by replying STOP to a text message you receive from us.

Acceptable Use Policy

Customers and users of IV HydraLounge online services agree not to use our platforms for illegal, abusive, fraudulent, or harmful activities.

We reserve the right to suspend or terminate access to services if these policies are violated.

Prohibited activities include:

  • Distribution of unlawful content

  • Copyright infringement

  • Harassment or threats toward others

  • Unauthorized access to systems or accounts

  • Transmission of malware or malicious code

  • Violations of consumer protection or privacy laws